In my opinion, the worst was Bob, the owner. One of them robbed my grandma while we were all right there, they witnessed and 87 year old woman become nervous as she searched for her missing wallet. There is no other way this wallet could have gotten to this location as I had JUST moved in and my grandma had not been there before and the movers were the only other people to enter the apartment. I went to my bathroom and began cleaning and when I opened the under the sink cabinet, all the way in the back behind my toilet brush, was my grandmother’s wallet which had been emptied of all cash and credit cards.

I then proceeded to do what most people do when they get a new place and clean. At the time we didn’t think much of this or the fact that my grandma couldn’t find her wallet.Īfter the job was complete I generously tipped each mover $100 and sent them on their way. One of the movers kept eyeballing my grandmothers jewelry and when he was leaving he made a comment about what nice diamonds she had (keep in mind that 1) this guy knows where she lives 2) the wallet had been stolen at this point). The mover then went to the bathroom and emptied all cash and credit cards out of the Later that day when my grandma went to tip the gentlemen she said “I can’t find my wallet” and the 3 movers heard her say this and she even repeated this statement. There were 3 gentlemen there and I am not sure which one was the culprit but as they walked by the kitchen table where my grandmothers purse was, one of them pulled her wallet out while our backs were turned. Once the movers arrived at my new location in Cambridge they quickly got to work unloading the truck and carrying items into my townhouse. The movers went and picked all of my things up and brought them to my new place in Cambridge. I hired the movers to gather items from a few different locations in Rhode Island, one of them being my grandmothers home where I had been storing some furniture. I hired Coutu for a move from Rhode Island to Cambridge,MA and while they did a great job of moving my belongings, they did steal from my 87 year old grandmother during the processes and left us all with a sense of unease and insecurity. However, the experience I had with Coutu Movers and my interaction with the owner, Bob, is far from satisfactory. I am a realistic and easy going person and it takes a lot for me to become upset and write a negative review. Not trustworthy or professional, staff stole from my 87 year old grandmother.

I do NOT recommend this company to my worst enemy. THEY STEAL FROM CUSTOMERS SEE YELP FOR OTHERS WITH THE SAME CLAIMS!!!!! THEY HAD ZERO REMORSE AND GAVE NO FOLLOW UP ON THIS!

THEY ROBBED MY SWEET LITTLE 87 YEAR OLD GRANDMA IN MY KITCHEN AND HAD NO REMORSE!

Yelp movers in ri